Privacy Policy

Last updated: 04.17.2025

At Bill Fralic Insurance Services, Inc., we are committed to protecting the privacy of our users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website, services, or communicate with us. By using our services or interacting with us, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and other contact details.

2. How We Collect Your Information

We collect information from you in the following ways:

Directly from You: When you voluntarily provide it to us by filling out forms on our website, subscribing to our services, or communicating with us via phone, email, or other means.

3. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To communicate with you, including responding to your inquiries, providing customer support, and sending you transactional or promotional messages.
To send SMS/MMS communications that you have opted in to receive. By providing your phone number, you consent to receive such communications.
To protect the security and integrity of our website and services.
To comply with applicable legal obligations.

4. Sharing and Disclosure of Your Information

We do not sell or share your personal information with third parties for their marketing purposes. We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as SMS/MMS messaging services. These providers are contractually obligated to protect your information and may only use it for the purpose of providing services to us.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.

5. Your Choices Regarding Your Information

Opt-Out of Communications: You may opt out of receiving SMS/MMS or other communications from us by following the unsubscribe instructions provided in such communications or by contacting us directly.
Access, Update, or Delete Information: You have the right to access, correct, or delete your personal information that we hold. To do so, please contact us using the contact information provided below.

6. Security of Your Information

We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Bill Fralic Insurance Services, Inc.
📞 770-620-1800
📧 customersupport@bfralic.com